Terms of Service - RevOps Ltd
Introduction
Welcome to RevOps Ltd. This website https://www.userevops.com is owned and operated by RevOps Ltd, a private limited company registered in England and Wales. Company registration Number 15846770 and having its registered office address at 1 Walnut Close, Miskin, Pontyclun, Wales, CF72 8RZ.
This agreement sets out the terms and conditions upon which we will provide the products and services detailed on our website to you. By accessing or using our services, you agree to be bound by these terms and conditions (the "Terms"). These Terms govern your use of our services, including our SaaS platform provided through a white-label GoHighLevel CRM solution.
1. Definitions - In this agreement, unless the context otherwise requires:
1.1 'the Charges' means the charges to be paid by the Customer for the Services as specified in the schedule;
1.2 'confidential information' means all business, technical, financial or other information created or exchanged between the parties;
1.3 'the Contact Details' means the contact details for the parties including postal address, fax number and email address, and the names of the parties' respective representatives specified in the schedule;
1.4 'the Content' means all text, graphics, logos, photographs, images, moving images, sound, illustrations and other material and related documentation featured, displayed or used in or in relation to the Website;
1.5 'the Customer' means you the person or entity ordering a product or service from us;
1.7 'DNS' stands for domain name system;
1.8 'expert's decision' means a decision of an expert made in accordance with the procedures set out in clause 16;
1.9 'the Initial Term' means the initial term for the supply of the Services as specified in the schedule;
1.10 'intellectual property rights' means patents, trade marks, design rights, applications for any of the foregoing, copyright, topography rights, database rights, rights in know-how, trade or business names and other similar rights or obligations, in each case whether registrable or not in any country;
1.13 'the Services' means the services provided to the Customer by RevOps Ltd as specified in the pricing;
1.14 'the Platform' or 'the Software' means the white-label CRM provided by GoHighLevel;
1.16 'the Terms of Payment' means the terms of payment of the Charges specified in the schedule and/ or as set out on our Website;
1.17 'upgrades' includes all updates, upgrades, enhancements, corrections, modifications, new releases, new versions and bug fixes from time to time issued or made available;
1.19 'virus' means a computer program that copies itself or is copied to other storage media, including without limitation magnetic tape cassettes, memory chips, electronic cartridges, optical discs and magnetic discs, and destroys, alters or corrupts data, causes damage to the user's files or creates a nuisance or annoyance to the user and includes without limitation computer programs commonly referred to as 'worms' or 'trojan horses';
1.20 'visitor' means a third party who has accessed the Website;
1.21 'the Website' means the website identified in the schedule;
2. Use of RevOps Ltd Platform
You may use RevOps Ltd for lawful purposes only. You agree not to use the platform for any unauthorized or illegal purposes, including but not limited to violating any laws in your jurisdiction or engaging in fraud, spam, or misuse of personal data.
3. Subscription Plans and Fees
We offer monthly and annual subscription plans, including Starter, Growth, and Enterprise tiers, based on the number of users (seats). Additional fees may apply for usage of certain platform features, such as sending SMS, emails, or making calls. These fees will be billed separately and detailed on the pricing page.
4. Payment and Billing
All payments for services and credits (for SMS, calls, etc.) are processed through Stripe. By subscribing to RevOps Ltd, you agree to pay all applicable fees as outlined on our pricing page. Charges will be billed in advance for subscription services and usage-based features. All payments are non-refundable.
5. Service Availability and Uptime
As a white-label reseller of the GoHighLevel platform, we do not guarantee uptime or uninterrupted service. We strive to maintain continuous access, but any disruptions caused by our third-party providers are beyond our control. We will work closely with our providers to restore services as quickly as possible in the event of outages.
6. Third-Party Services
RevOps integrates with several third-party services, including Twilio, Mailgun, G-Suite, and Outlook, for email and communication functionalities. By using our platform, you agree to abide by the terms and conditions of these third-party services. Data may be shared with these providers as necessary to execute certain features.
7. Termination and Suspension
You may terminate your subscription at any time. Upon cancellation, your service will continue until the end of your billing cycle. After termination, we reserve the right to retain or delete your data, though you may request data deletion sooner. Non-payment of fees may result in account suspension or termination unless first discussed with RevOps Ltd.
8. Data Privacy
By using RevOps Ltd, you agree to our Privacy Policy, which details how we handle your data, including any data shared with third-party service providers. We comply with all UK data protection laws.
9. Security
We take all reasonable precautions to protect your data but cannot guarantee complete security. You are responsible for maintaining the confidentiality of your account information and must notify us immediately of any breach or unauthorized access.
10. Disclaimer of Warranties
RevOps Ltd services are provided "as is" without any warranties or guarantees. We do not warrant that our services will meet your specific requirements or that they will be uninterrupted, timely, secure, or error-free.
11. Limitation of Liability
We are not liable for any damages arising from your use of our services, including direct, indirect, incidental, punitive, or consequential damages. Our total liability to you for any claim will not exceed the amount you paid to use our services.
12. Governing Law
These Terms are governed by and construed in accordance with the laws of the United Kingdom.
13. Contact Information
For any questions regarding these Terms, please contact us at support@userevops.com.