Privacy Policy
Effective Date: 09 Sept 2024
1.
Introduction
Welcome to
RevOps Ltd ("we", "our", "us"). We are committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our services. By accessing or using our platform, you agree to the terms outlined in this policy.
2.
Information We Collect
We collect the following personal data to manage you "our client" and subscriptions:
Name
Email
Phone Number
Please note: While we only collect the above information, our clients may collect additional data about their own customers through our platform. However, We do not collect any sensitive personal data (e.g., health, financial, or biometric information).
3.
How We Use Your Information
We use your personal data for the following purposes:
Managing Subscriptions: To process and manage your subscriptions, including billing and account management.
Client Management: To facilitate our relationship with you as a client and support your use of our platform.
Marketing: To send you promotional communications about our services, updates, and offers, unless you opt out of such communications.
4.
Data Sharing
We do not sell or share your personal data with any third parties for marketing or other unrelated purposes. However, to provide our services, we may share your data with third-party service providers as detailed below.
5.
Third-Party Services
Our platform integrates with the following third-party services:
Twilio: For SMS and voice communication.
Mailgun: For email delivery.
G-Suite: For email and productivity tools.
Outlook: For email communication.
By using our platform, you agree to the terms and privacy policies of these third-party services and any others that you may wish to utilise using the platform.
Your data may be transmitted to these providers as necessary to execute certain functionalities, such as sending emails or SMS messages.These third-party providers are bound by strict confidentiality and data protection obligations and are only permitted to use your data to provide their services to us.
6.
Cookies and Tracking Technologies
We use cookies on our website to enhance your user experience. Cookies help us to:Recognize your device during subsequent visits.Improve the functionality and performance of our website.We do not use cookies for tracking your location or for detailed behavior tracking. Users can manage their cookie preferences through their browser settings.
7.
Your Rights
Under the
General Data Protection Regulation (GDPR), you have the following rights regarding your personal data:
Access: You can request access to the personal data we hold about you.
Correction: You can request correction of any inaccurate or incomplete data.
Deletion: You can request the deletion of your personal data, subject to certain conditions.
Restriction: You can request the restriction of processing your personal data under certain circumstances.
Data Portability: You can request to receive your personal data in a structured, commonly used, and machine-readable format.
Objection: You can object to the processing of your personal data for certain purposes.
To exercise these rights, please contact us at
support@userevops.com.
8.
Data Retention
We retain your personal data for as long as necessary to fulfill the purposes outlined in this Privacy Policy, including managing your subscriptions and client relationship. We do not have an automated policy for deleting data after a set period, but you may request the deletion of your data at any time by contacting us.
9.
International Data Transfers
Your personal data may be stored and processed outside the United Kingdom, including in the United States and European Union countries. We ensure that any international data transfers comply with applicable data protection laws, including GDPR, by implementing appropriate safeguards.
10.
Data Security
The platform utilises industry-standard security measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. These measures include:
Encryption: Protecting data in transit and at rest.
Secure Servers: Utilizing secure servers and storage solutions.
Access Controls: Restricting data access to authorized personnel only.
Regular Security Assessments: Conducting regular security audits and assessments to identify and mitigate potential vulnerabilities.
11.
Breach Notification
In the event of a data breach that affects your personal data, we will notify you within 72 hours of becoming aware of the breach. The notification will include details about the nature of the breach, its potential impact, and the steps we are taking to address it.
12.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on our website, and significant changes will be communicated to you via email. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.
13.
Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Email:
support@userevops.com
Phone: +44 7700142172 
